Sign Up
Patient information
FOR NEW ACCOUNTS ONLY: Use this form to register for a new myPennMedicine account. If you have an existing account and do not remember your username or password, use the Recover Your Username or Password Reset forms for assistance.
INSTRUCTIONS: Complete the fields in the form below. If the information you provide matches our records, you will receive an MPM activation code by email shortly after you submit the form. If we cannot match your information, a support representative will contact you by email in 3-5 business days with further instructions. Note that you must be an existing Penn Medicine patient 18 years or older to have an account.
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Are you a Lancaster General Health patient?
Penn Medicine Lancaster General Health patients should use MyLGHealth to access their patient records.
Do you already have a MyChart by myPennMedicine account?
If you already have an account, you don’t need to sign up again. Use the account recovery tools if you’ve forgotten your username or password.
Do you have an activation code?
If you are a patient but have not yet activated your MyChart by myPennMedicine account, you can sign up using the activation code provided at the bottom of a billing statement, After Visit Summary, or recent email or text message invitation to activate your account.
Are you a new or prospective Penn Medicine patient?
Use the form below if any of the following apply to you:
- You are an existing Penn Medicine patient who has not yet created a myPennMedicine account and do not have your activation code
- You are a prospective patient
- You need to sign up for an account to accept a proxy invitation
Are you a Lancaster General Health patient?
Penn Medicine Lancaster General Health patients should use MyLGHealth to access their patient records.
Do you already have a MyChart by myPennMedicine account?
If you already have an account, you don’t need to sign up again. Use the account recovery tools if you’ve forgotten your username or password.
Do you have an activation code?
If you are a patient but have not yet activated your MyChart by myPennMedicine account, you can sign up using the activation code provided at the bottom of a billing statement, After Visit Summary, or recent email or text message invitation to activate your account.
Are you a new or prospective Penn Medicine patient?
Use the form below if any of the following apply to you:
- You are an existing Penn Medicine patient who has not yet created a myPennMedicine account and do not have your activation code
- You are a prospective patient
- You need to sign up for an account to accept a proxy invitation
Are you a Lancaster General Health patient?
Penn Medicine Lancaster General Health patients should use MyLGHealth to access their patient records.
Do you already have a MyChart by myPennMedicine account?
If you already have an account, you don’t need to sign up again. Use the account recovery tools if you’ve forgotten your username or password.
Do you have an activation code?
If you are a patient but have not yet activated your MyChart by myPennMedicine account, you can sign up using the activation code provided at the bottom of a billing statement, After Visit Summary, or recent email or text message invitation to activate your account.
Are you a new or prospective Penn Medicine patient?
Use the form below if any of the following apply to you:
- You are an existing Penn Medicine patient who has not yet created a myPennMedicine account and do not have your activation code
- You are a prospective patient
- You need to sign up for an account to accept a proxy invitation
In order to grant you a MyChart by myPennMedicine account, we will verify your identity using questions from a third-party verification system. Once verified, you will be able to create your MyChart by myPennMedicine account. If you have any questions, please contact your clinic.
We are checking with a third-party system to verify your identity. This may take several seconds.
In order to grant you a MyChart by myPennMedicine account, we will verify your identity using questions from a third-party verification system. Once verified, you will be able to create your MyChart by myPennMedicine account. If you have any questions, please contact your clinic.
Unable to Verify Your Identity
We are unable to verify your identity using the information provided. Please contact our customer service line for assistance.
Unable to Verify Your Identity
We are experiencing some technical difficulties while communicating with the third-party verification system. Please contact our customer service line for assistance.
In order to grant you a MyChart by myPennMedicine account, we will verify your identity using questions from a third-party verification system. Once verified, you will be able to create your MyChart by myPennMedicine account. If you have any questions, please contact your clinic.
These questions are generated by a third-party system to verify your identity.
